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Lost and Found

  • Any article found either in a guestroom, an apartment or in the hotel will be returned to the Housekeeping Department and will be kept in the lost and found store inside the Housekeeping Office.
  • For passports and ID cards, Security will hand these to the Police Department within 48 hours.
  • Perishable items that are open will be disposed of immediately.
  • Items must be kept a maximum of 3 months. If not claimed by the Owner, the item will go to a charity of the hotel’s choice.

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Enjoy a complimentary room upgrade to a next room category

*Subject to availability

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